Reports To: Global Relationships Manager
Grade: 4
The salary scale for this role is €81,192 - €96,231; with Long Service increments of LSI1: €99,333 & LSI2: €102,438.
New Entrants to the Public Sector commence on the first point of the Scale
Purpose
Bord Bia has a vision that customers around the globe recognise that Irish food and drink is world-class; that it is high quality, distinctive, and made by a diverse range of creative producers from a unique and fortuitous island location.
Our purpose is to bring Ireland’s outstanding food, drink and horticulture to the world, thus enabling growth and sustainability of producers.
In this role, you will build and deliver sustainable business lead conversions for Irish food and drink manufacturers in the Ireland retail market and Irish suppliers to global ie multi-country footprint, retail customers. To strategically account manage gold customers in
the Ireland and global retail channel.
What you’ll do
Strategic account manage key Ireland and global retail customers and lead the delivery to these customers of relevant Bord Bia expertise in sector knowledge, consumer insight and sustainability.
Create and maintain up-to-date key customer plans according to the Bord Bia customer engagement process.
Populate and maintain up-to-date customer account records on Salesforce (Bord Bia’s CRM platform).
Lead on the customer engagement element of Ireland retailer- owned Irish supplier business development programmes (supported by Sectors, Client Capability and Communications colleagues in Bord Bia).
Lead on identification and execution of strategic partnership projects with Ireland and global retail customers.
Be the retail channel insights expert, collating and disseminating relevant and timely market and sector information to Irish client companies, and sharing knowledge with colleagues in line with best practice set out by The Bord Bia Thinking House.
Develop and deliver client services relevant to the Ireland retail channel e.g. market information and activation, in line with the market strategy implementation plan and the Bord Bia Corporate and Sector strategies.
Build and maintain a network of contacts across functions within key Ireland and global HQ retail accounts. Identify and connect relevant global retail customer contacts with Bord Bia overseas offices.
Study and monitor global customer corporate strategy (eg sustainability, sourcing, premiumisation) and work with Bord Bia overseas colleagues to determine if and how Irish supply can help delivery this strategy at market level i.e. Ireland’s value proposition.
Contribute to the development and annual review of Bord Bia’s strategy implementation plan for the Ireland market by developing retail channel strategy plans and delivering on assigned KPIs.
Effectively manage assigned budgets in accordance with One Bord Bia processes and policies.
About You
Essential Knowledge, Skills & Capabilities
Knowledge:
5+ years’ experience as an Business Development or Marketing professional, with experience in International Markets.
Irish Food, Drink & Horticulture industry
Generation and distilling market insights.
Skills & Capabilities:
Digital first mindset and comfortable with an agile culture focused on continuous improvement
Business Development and Key Customer Management.
Relationship Management, professional relationships with Irish food & drink manufacturers, grocery retail trade customers, media & government
Marketing and International Marketing
Professional implementation of high profile events or projects.
Fluent written and spoken English.
Excellent communication and presentation skills, with strong verbal and report writing ability
Influencing and negotiating skills
Proficient business use of the full Microsoft Office suite
Desirable Knowledge, Skills & Capabilities
Knowledge:
Food and drinks industry experience an advantage
Operating professionally in different cultures
Skills & Capabilities:
Influencing and negotiating skills.
Experience in the use of Salesforce or equivalent CRM, video conferencing systems and online webinar platforms.
Bord Bía is an Equal Opportunities Employer: We want to see a society where everyone is equal. We know our foundation must be an equitable workplace that recognises the dignity and worth of everyone and gives all our employees the freedom and opportunity to fulfil their potential: we want for you to be able to bring your whole self to work, so you can be the best you can be and live your purpose whilst developing your career with us. Our talented and diverse workforce also reflects the diversity of our clients, customers and markets by utilising their range of skills, knowledge and experience. Harnessing the wide range of perspectives this diversity brings, promotes innovation and helps make us more creative and competitive.
Bord Bia is committed to ensuring that all recruitment candidates have complete and equitable access as can reasonably be provided. If you require any support or accommodation as part of the recruitment process, please contact us directly at humanresources@bordbia.ie