Reports To: Global Relationship Manager, Global Business Development
Grade: 5
The salary scale for this role is €51,349 - €70,450; with Long Service increments of LSI1: €72,982 and LSI2: €75,511.
New Entrants to the Public Sector commence on the first point of the Scale
Purpose
Bord Bia has a vision that customers around the globe recognise that Irish food and drink is world-class; that it is high quality, distinctive, and made by a diverse range of creative producers from a unique and fortuitous island location.
Our purpose is to bring Ireland’s outstanding food, drink and horticulture to the world, thus enabling growth and sustainability of producers.
In this role, you will build expertise in the global food manufacturing channel, contributing to the continued growth of Irish product supply with high quality and sustainability credentials, to global manufacturing customers ie those with a multi-country footprint.
To support the development and implementation of Bord Bia’s client support services and activities appropriate to the global manufacturing channel.
What you’ll do
Consistently monitor key players in the global food manufacturing channel, to gain in-depth knowledge and understanding of their corporate objectives, business strategy, sustainability goals, and sourcing needs and criteria.
Identify, map and develop a strong knowledge of emerging or lesser-known global manufacturing players, particularly those with stated sustainable sourcing goals.
Be the global manufacturing channel insights expert, generating and disseminating relevant and timely information to Irish client companies, and sharing knowledge with colleagues in line with best practice set out by Bord Bia Thinking House.
Under the guidance of the Global Relationship Manager, manage the relationship with key global manufacturing customers, focusing on Bord Bia expertise in sustainability, product sector knowledge, consumer insight and talent.
Create key customer plans for signoff off by the Global Relationship Manager, strongly leveraging Bord Bia and the Irish industry’s sustainability credentials, according to the Bord Bia customer engagement process.
Populate and maintain up-to-date customer account records on Salesforce (Bord Bia’s CRM platform).
Execute the delivery of client services relevant to the global manufacturing channel e.g. facilitating introductions, co-ordinating sustainability team engagements.
Effectively manage assigned budgets in accordance with One Bord Bia processes and policies, and adhere to the One Bord Bia operating model.
About You
Essential Knowledge, Skills & Capabilities
Knowledge:
3+ years working knowledge of the Irish Food, Drink & Horticulture industry
Generation and distilling market insights.
Skills & Capabilities:
Digital first mindset
Comfortable with an agile culture focused on continuous improvement.
Business Development and Key Customer Management.
Relationship Management, professional relationships with suppliers, trade customers, media & government
Marketing and International Marketing
Professional implementation of high profile events or projects.
Fluent written and spoken English.
Communication, presentation and report writing skills
Proficient business use of the full Microsoft Office suite
Desirable Knowledge, Skills & Capabilities
Knowledge:
Operating professionally in different cultures.
Skills & Capabilities:
Influencing and negotiating skills.
Experience in the use of Salesforce or equivalent CRM
Video conferencing systems.
Ag tuairisciú chuig: An Bainisteoir Caidreamh Domhanda, Forbairt Gnó Dhomhanda
Grád: 5
Is é an scála tuarastail €51,349 - €70,450 a ghabhann leis an ról seo; chomh maith le hIncrimintí Fadseirbhíse LSI1: €72,982 and LSI2: €75,511
Tosóidh Iontrálaithe Nua san Earnáil Phoiblí ar an gcéad phointe den Scála.
Cuspóir
Tá fís ag Bord Bia go n-aithneodh custaiméirí ar fud na cruinne go bhfuil bia agus deochanna na hÉireann de scoth an domhain; go bhfuil siad ar ardchaighdeán, go bhfuil siad sainiúil, agus déanta ag raon éagsúil táirgeoirí cruthaitheacha ar láthair uathúil ámharach ar oileán.
Is é an cuspóir atá againn bia, deoch agus gairneoireacht de scoth na hÉireann a thabhairt os comhair an domhain mhóir, a dhéanfaidh fás agus inbhuanaitheacht na dtáirgeoirí a chumasú dá bhrí sin.
Sa ról seo, cuirfidh tú le saineolas sa chainéal domhanda déantúsaíochta bia, ag cur le fás leanúnach ar sholáthar táirgí Éireannacha le dintiúirí ardchaighdeáin agus inbhuanaitheachta, do chustaiméirí déantúsaíochta domhanda ie iad siúd a bhfuil lorg il-tíre acu.
Tacú le forbairt agus le cur i bhfeidhm seirbhísí tacaíochta chliant Bhord Bia agus gníomhaíochtaí atá oiriúnach don chainéal déantúsaíochta domhanda.
Na dualgais a bheidh ort
Monatóireacht leanúnach a dhéanamh ar phríomhpháirtithe sa chainéal déantúsaíochta bia domhanda, chun eolas agus tuiscint dhomhain a fháil ar a gcuspóirí corparáideacha, a straitéis ghnó, a spriocanna inbhuanaitheachta, agus a riachtanais agus a gcritéir foinsithe.
Eolas láidir ar pháirtithe déantúsaíochta domhanda atá ag teacht chun cinn nó nach bhfuil mórán aithne orthu a aithint, a mhapáil agus a fhorbairt, go háirithe na páirtithe sin a bhfuil spriocanna sainithe foinsithe inbhuanaithe acu.
A bheith mar shaineolaí domhanda ar léargais cainéil déantúsaíochta, ag cruthú agus ag scaipeadh eolais ábhartha tráthúil le cliantchuideachtaí na hÉireann agus eolas a roinnt le comhghleacaithe ag teacht leis an sárchleachtas atá leagtha amach i Thinking House Bord Bia.
Faoi threoir an Bhainisteora Caidreamh Domhanda, an caidreamh le príomhchustaiméirí déantúsaíochta domhanda a bhainistiú, ag díriú ar shaineolas Bhord Bia ar chúrsaí inbhuanaitheachta, eolas ar earnáil na dtáirgí, léargas tomhaltóirí agus tallainne.
Pleananna príomhchustaiméirí a chruthú lena gceadú ag an mBainisteoir Caidreamh Domhanda, ag cur go láidir le creidiúintí inbhuanaitheachta Bhord Bia agus thionscal na hÉireann, de réir phróiseas rannpháirtíochta custaiméirí Bhord Bia.
Taifead cuntas custaiméirí a líonadh isteach agus a choinneál cothrom le dáta ar Salesforce (Ardán BCC Bhord Bia).
Seachadadh seirbhísí cliant atá ábhartha don chainéal déantúsaíochta domhanda a chur i gcrích e.g. tabhairt isteach a éascú, rannpháirtíocht foirne inbhuanaitheachta a chomhordú.
Bainistiú éifeachtach a dhéanamh ar bhuiséid shannta de réir phróisis agus pholasaithe Bhord Bia Amháin, agus cloí le samhail oibriúcháin Bhord Bia Amháin.
Maidir Leatsa
Eolas Riachtanach, Scileanna & Inniúlachtaí
Eolas:
Eolas ar Thionscal Bia, Deochanna & Gairneoireachta na hÉireann
Léargas margaidh a chruthú agus brí a bhaint astu
Scileanna & Inniúlachtaí:
Dearcadh a thugann tús áite do chúrsaí digiteacha
A bheith ar do chompord le cultúr sofhreagrúil atá dírithe ar fheabhas leanúnach.
Forbairt Ghnó agus Bainistiú Príomhchustaiméirí.
Bainistiú Caidreamh, caidrimh ghairmiúla le soláthróirí, custaiméirí trádála, na meáin chumarsáide & an rialtas
Margaíocht agus Margaíocht Idirnáisiúnta
Feidhmiú gairmiúil imeachtaí nó tionscadail ardphróifíle
Béarla líofa, scríofa agus ó bhéal
Scileanna cumarsáide, cuir i láthair agus scríbhneoireachta tuarascálacha
Inniúlacht in úsáid ghnó fhoireann feidhmchláir iomlán Microsoft Office.
Eolas, Scileanna & Inniúlachtaí Inmhianaithe
Eolas:
A bheith ag obair go gairmiúil i gcultúir éagsúla.
Scileanna & Inniúlachtaí:
Scileanna tionchair agus idirbheartaíochta
Taithí ar úsáid a bhaint as Salesforce nó a chomhionann in BCC.
Córais físchomhdhála.
Bord Bía is an Equal Opportunities Employer: We want to see a society where everyone is equal. We know our foundation must be an equitable workplace that recognises the dignity and worth of everyone, and gives all our employees the freedom and opportunity to fulfil their potential: we want for you to be able to bring your whole self to work, so you can be the best you can be and live your purpose whilst developing your career with us. Our talented and diverse workforce also reflects the diversity of our clients, customers and markets by utilising their range of skills, knowledge and experience. Harnessing the wide range of perspectives this diversity brings, promotes innovation and helps make us more creative and competitive.
Bord Bia is committed to ensuring that all recruitment candidates have complete and equitable access as can reasonably be provided. If you require any support or accommodation as part of the recruitment process, please contact us directly at humanresources@bordbia.ie