Are you looking to make a difference in what you do and have the relevant experience? 

Do you enjoy taking responsibility and like working in a small team? 

Do you have an interest in Irish Food, Drink and Horticulture? 

Then you've come to the right place.  


Receptionist/Front of House

Full time, Permanent position

Dublin



Reports To: Procurement and Facilities Manager

Grade: 6

 

The salary scale for this role is €39,285 - €60,455;

with Long Service increments of LSI1: €62,436 and LSI2: €64,413.

New Entrants to the Public Sector commence on the first point of the Scale

 

Purpose

 

Bord Bia has a vision that customers around the globe recognise that Irish food and drink is world-class; that it is high quality, distinctive, and made by a diverse range of creative producers from a unique and fortuitous island location.


Our purpose is to bring Ireland’s outstanding food, drink and horticulture to the world, thus enabling growth and sustainability of producers.

 

In this role you will provide a best in class front of house experience for visitors and staff, and to maintain Bord Bia’s reputation through provision of excellent customer service.


NOTE: This role is based on fully on-site in Bord Bia’s Global Hub on Pembroke Road, Dublin and is not eligible for remote working.


Reception opening hours are as follows 8:30 - 17:30, Mon-Fri.

Some degree of flexibility will be required for this role and will be discussed at interview stage with successful candidates.

 

What you’ll do

 

  1. Act as first point of contact for visitors to the Bord Bia Global Hub, greeting guests and ensuring they are directed to where they need to go.

  2. Maintain a neat and tidy reception and gallery space, ensuring that access to these areas is not obstructed, and presenting a positive first impression to visitors

  3. Support the facilities management function through acting as a fire warden and first aider for the reception space and following the organisation’s procedures in the event of alarm activation and/or first aid requirement.

  4. Support the facilities management function through issuing staff access cards and visitor badges, and maintaining a log of visitors to the building.

  5. Receive and sort incoming post on a daily basis, arranging for distribution to the relevant staff member, and ensure outgoing post is collected daily by An Post.

  6. Answer and/or re-direct all phone calls and emails received by reception, on a timely basis

  7. Arrange couriers and receive deliveries to the building as required, including deliveries of perishable items for events in the building making sure that these particular items are dealt with in accordance with agreed health and safety protocols

  8. Manage meeting room bookings for strategic spaces within the building, liaising with staff members, facilities management and catering staff as required, maintaining the record of the numbers occupying certain spaces in the building

  9. Manage the booking system for Bord Bia car parking spaces

  10. Open and close the reception area each day, including locking and unlocking the front door to the building.

  11. Adhere to the One Bord Bia Operating Model.

  12. Liaise with facilities, IT and cleaning teams on minor issues affecting reception and public areas, supporting the Facilities

    team in the smooth operation of the Global Hub.

  13. Assist with stock management for reception supplies, including stationary and visitor materials.

  14. Training and liaising with Interns on Reception support/cover - ensuring continuity of front-of-house services at all times.

 

About You

 

Essential Knowledge, Skills & Capabilities

 

Knowledge:

  • Bord Bia activities

                                              

Skills & Capabilities:

  • Professional and courteous manner

  • Excellent interpersonal skills

  • Excellent attention to detail

  • Can-do, confident attitude

  • Self-starter with the ability to work off own initiative


Desirable Knowledge, Skills & Capabilities

 

Knowledge:

  • Food, drink and horticulture industry

 

Skills & Capabilities:

  • First Aid

  • Manual Handling

 

Closing Date/Time: Friday, 15th May 2026 @ 13:00 (GMT/UTC)


Learn more about working at Bord Bia. Click here!



Bord Bía is an Equal Opportunities Employer: We want to see a society where everyone is equal. We know our foundation must be an equitable workplace that recognises the dignity and worth of everyone and gives all our employees the freedom and opportunity to fulfil their potential: we want for you to be able to bring your whole self to work, so you can be the best you can be and live your purpose whilst developing your career with us. Our talented and diverse workforce also reflects the diversity of our clients, customers and markets by utilising their range of skills, knowledge and experience. Harnessing the wide range of perspectives this diversity brings, promotes innovation and helps make us more creative and competitive. 

 

Bord Bia is committed to ensuring that all recruitment candidates have complete and equitable access as can reasonably be provided. If you require any support or accommodation as part of the recruitment process, please contact us directly at humanresources@bordbia.ie 






An bhfuil tú ag iarraidh difear a dhéanamh san obair a dhéanann tú agus an taithí chuí agat?

An maith leat glacadh le freagracht agus a bheith ag obair ar fhoireann bheag?

An bhfuil suim agat i mBia, Deoch agus Gairneoireacht na hÉireann?

Tá tú san áit cheart mar sin. 


Fáilteoir/Fáilteachas

Post Buan Lánaimseartha

Baile Átha Cliath

Ag tuairisciú don: Bainisteoir Soláthair agus Saoráidí

Grád: 6

Is €39,285 - €60,455 an scála tuarastail don ról seo.

agus Incrimintí Fadseirbhíse LSI1; €62,436 agus LSI2: €64,413.

Tosóidh Iontrálaithe Nua san Earnáil Phoiblí ar an gcéad phointe den Scála

Cuspóir

Is é fís Bhord Bia go n-aithneodh custaiméirí ar fud na cruinne go bhfuil bia agus deoch na hÉireann ar chaighdeán domhanda; go bhfuil siad ar ardcháilíocht, sainiúil, agus á ndéanamh ag réimse éagsúil táirgeoirí cruthaitheacha ó ionad oileánda uathúil agus ámharach.

Is é an cuspóir atá againn bia, deoch agus gairneoireacht den scoth na hÉireann a chur os comhair an tsaoil mhóir agus fás agus inbhuanaitheacht na dtáirgeoirí a chothú.

Sa ról seo cuirfidh tú togha na seirbhíse fáilteachais ar fáil do chuairteoirí agus don fhoireann agus caomhnóidh tú clú Bhord Bia trí sheirbhís den scoth a chur ar fáil do chustaiméirí.

NÓTA: Tá an ról seo lonnaithe go hiomlán ar an láthair i Mol Domhanda Bhord Bia ar Bhóthar Pheambróg i mBaile Átha Cliath agus ní bheidh aon chianobair ar fáil.

Bíonn an Fáiltiú oscailte le linn na n-uaireanta seo a leanas 8:30-17:30 ó Luan go hAoine.

Beidh méid áirithe solúbthachta riachtanach sa ról seo agus pléifear sin san agallamh le hiarratasóirí a n-éiríonn leo.

Na dualgais a bheidh ort

1. A bheith i do chéad phointe teagmhála do chuairteoirí le Mol Domhanda Bhord Bia agus cinntiú go dtreoraítear iad san áit a dteastaíonn uathu dul.

2. Oifig fáilte agus spás áiléir néata agus glan a choinneáil ag cinntiú nach bhfuil aon bhac ar rochtain chuig na háiteanna seo agus dea-íomhá a chur i láthair do chustaiméirí ar a gcéad amharc.

3. Tacú leis an bhfeidhm bainistithe saoráidí trí ghníomhú i do mhaor tine agus i do gharchabhróir don oifig fáilte agus gnásanna na heagraíochta a leanúint sa chás go n-imíonn an t-aláram nó/agus garchabhair ag teastáil.

4. Tacú leis an bhfeidhm bainistithe saoráidí trí chártaí iontrála a chur ar fáil don fhoireann chomh maith le suaitheantais do chuairteoirí agus taifead a choinneáil ar chuairteoirí ar an bhfoirgneamh.

5. Glacadh leis an bpostas agus é a eagrú ar bhonn laethúil, ag cinntiú go seachadtar é chuig an mball foirne cuí agus ag cinntiú go mbailíonn an Post aon phostas a bhíonn le seoladh gach lá.

6. Glaonna gutháin agus ríomhphoist a fhaigheann an oifig fáilte a fhreagairt agus/nó a chur ar aghaidh chuig an duine cuí, in am trátha.

7. Cúiréirí a eagrú agus glacadh le haon bheart a thagann isteach san fhoirgneamh, ina measc earraí sobhriste le haghaidh ócáidí a bheidh ar siúl san fhoirgneamh agus a chinntiú go láimhseáiltear iad ar bhealach a chloíonn leis na gnásanna sláinte agus sábháilteachta atá aontaithe

8. Bainistiú a dhéanamh ar áirithintí do sheomraí cruinnithe san fhoirgneamh, dul i gcomhairle le bail foirne, lucht bainistíochta saoráidí agus lónadóireachta nuair is gá, agus tuairisc a choinneáil ar an líon daoine atá in áiteanna áirithe san fhoirgneamh.

9. An córas áirithintí do chóras spásanna páirceála Bhord Bia a bhainistiú

10. An oifig fáilte a oscailt agus a dhúnadh gach lá chomh maith leis an doras tosaigh a chur faoi ghlas agus an glas a bhaint de.

11. Cloí leis an tSamhail Oibriúcháin Bord Bia Amháin.

12. Dul i gcomhairle leis na foirne saoráidí, teicneolaíochta faisnéise agus glantacháin faoi mhioncheisteanna a bhaineann leis an oifig fáilte agus spásanna poiblí agus tacú leis an bhfoireann

Saoráidí d’oibriú réidh an Mhoil Dhomhanda.

13. Cuidiú leis an mbainistiú stoic d’earraí san oifig fáilte ina measc stáiseanóireacht agus ábhar do chuairteoirí.

14. Oiliúint agus comhairle a chur ar intéirnigh atá i mbun tacaíochta/ionadaíochta ag an deasc fáilte - ag cinntiú go gcuirtear seirbhís leanúnach fáilteachais ar fáil an t-am ar fad.

Tú Féin

Eolas, Scileanna & Inniúlachtaí Riachtanacha

Eolas:

• Gníomhaíochtaí Bhord Bia

Scileanna & Inniúlachtaí:

• Iompar gairmiúil béasach

• Scileanna idirphearsanta den scoth

• Aird ghrinn ar shonraí

• Dearca muiníneach, dearfach

• Tionscantach agus ábalta oibriú ar do chonlán féin

Eolas, Scileanna & Inniúlachtaí Inmhianaithe

Eolas:

• Eolas ar an tionscal bia, deochanna agus gairneoireachta

Scileanna & Inniúlachtaí:

• Garchabhair

• Láimhsiú Sábháilte


Dáta/Am Deiridh: Dé hAoine an 15 Bealtaine 2026 @ 13:00 (GMT/UTC)


Faigh tuilleadh eolais faoi bheith ag obair i mBord Bia. Cliceáil ar an nasc seo!


Is Fostóir Comhionannas Deiseanna é Bord Bia: Sochaí inar comhionann gach duine atá uainn. Tuigimid gur riachtanach gur áit oibre chothrom a bheidh san fhondúireacht seo againne, áit a n-aithnítear gradam agus fiúntas gach duine agus a dtugtar an tsaoirse agus an deis dár bhfostaithe barr a gcumais a bhaint amach. Is mian linne go mbeidh tú in ann gach gné díot a féin a thabhairt chun na hoibre le gur fearr a bheidh tú in ann do dhícheall a dhéanamh agus do chuid cuspóirí a fhíorú agus tú ar thuras do ghairme linn. Tá éagsúlacht ár gcliant, custaiméirí agus margaí le feiceáil inár lucht saothair atá lán buanna agus lán éagsúlachta, agus baintear leas as réimse a gcuid scileanna, eolais agus taithí. Nuair a bhaintear gach leas as an réimse leathan dearcthaí atá ann mar gheall ar an éagsúlacht seo, cuirtear an nuálaíocht chun cinn agus cuidiú atá ann dúinn éirí níos fearr ó thaobh cruthaitheachta agus iomaíochta de.

Tá Bord Bia meáite ar rochtain chothrom iomlán a thabhairt do gach iarrthóir earcaíochta a oiread agus is praiticiúil é sin a dhéanamh. Má bhíonn aon tacaíocht nó socrú de dhíth ort sa phróiseas earcaíochta, déan teagmháil linn go díreach ag an seoladh humanresources@bordbia.ie


 

Apply for position now

Please confirm you have read the salary scale information for this role and you wish to proceed in the knowledge that all new entrants to the Public Sector commence on the first point of the Scale.